Jason Krahn
Refund & Cancellation Policy
Last updated: October 21, 2026
Cancelling a monthly plan
Monthly continuous development plans can be cancelled at any time — there is no minimum term and no cancellation fee. To cancel, email jasonkrahn@gmail.com from the email address associated with your plan. Cancellation takes effect at the end of the current billing period: service continues until that date, and no further debits are made after it.
Refunds for monthly plans
Monthly plan fees are billed in advance and cover the monthly period that has already started, so fees for a period in progress are not refunded for partial periods. A refund (or credit) will be issued where a period was charged in error, was charged after a confirmed cancellation took effect, or where the service for that period was materially not provided.
Project work
Deposits and milestone payments for fixed-scope project work are governed by the written quote or agreement for that project. If a project is cancelled before the work described in a paid milestone has begun, that milestone payment is refundable on request.
Billing errors
If you believe you were charged incorrectly, contact me within 30 days of the charge at jasonkrahn@gmail.com. Confirmed errors are corrected promptly — by refund to the original payment method where the charge has already settled.
How payments are processed
Payments are processed by Stripe. Monthly plans are collected by pre-authorized debit (PAD) from a Canadian bank or credit union account under the mandate you accept when your plan starts. Approved refunds are issued through Stripe to the original payment method and may take several business days to appear, depending on your financial institution.
Contact
Jason Krahn · Dufresne, Manitoba, Canada · jasonkrahn@gmail.com